In-Store Browsing & Interaction Style
- Guests may browse at a relaxed pace and take time before deciding
- Interaction with staff may feel more comfortable when it's friendly and approachable rather than purely transactional
- Guests may appreciate being acknowledged when entering a store, but not overly followed or pressured
- They may ask questions while browsing instead of only at checkout
- Some guests may prefer to explore multiple options before committing to a purchase