How Items May Be Viewed and Examined

  • Picking up or closely examining a product signals genuine intent — Ecuadorian shoppers typically only handle items when seriously interested, so when a guest engages with something physically, it's worth paying attention Conscious Explorer
  • Expect a full sweep of the space before any serious engagement — the instinct is to survey everything available and compare value across options before committing to anything; don't interpret an initial pass without touching as indifference Goway Travel
  • Guests will often examine the same type of product across multiple versions before settling — picking something up, putting it down, and returning to it later is evaluation, not indecision