Room and Privacy Expectations

Maintaining Room Quality & Respecting Guest Privacy

  • Cleanliness sets the tone, spotless rooms are a non-negotiable standard that directly reflects your property's quality and reputation; conduct thorough inspections between every stay and address any issues immediately.
  • Always knock and wait, respect guest privacy by announcing yourself clearly, waiting for a response, and never entering without permission, regardless of housekeeping schedules or urgency.
  • Expect later mornings, guests attending late-night matches will sleep in, so adjust housekeeping windows, offer flexible do-not-disturb options, and communicate availability for room servicing throughout the day.